BLACKLISTED- WHO KNEW? It is all in a IP
UPDATE NOTE FROM TIME WARNER :
Thank you for contacting Time Warner Cable, Road Runner email Support.
I am glad you have contacted us.
I will provide you the information.
Ernest, I understand your concern. We are currently experiencing problems with sending e-mails as
they are being Blocked. Our team have been made aware of the problem and are working to resolve it
as soon as possible. As of now, we don’t have any expected time period on when the issue will be
resolved. We appreciate your patience as we work towards a resolution as quickly as possible. We
apologize for any inconvenience caused.
It is not a good week , first of all the “horrible trogolodytes” ( no this time it isn’t the used to be in- laws) found a way to attack my computer and the “spy ware” had trouble keeping up so the “defender of my windows”…. sigh…. decided to shut me down in safe mode. 5 days later I have a computer back BUT then strange things started to happen when I sent roadrunner email.
My Ip ( roadrunner accouint) was being blocked by “spam cop” from the Chronicle Telegram and something called Spam Haus-zen and SORBS – these are spam filters. Of course you can’t get through to these people to say –
I may be prolific BUT honest I am not a spammer.
Frustration- is it worth it these emails and computers? I have been down this road before here before with Yahoo and their rotating servers…… being blocked -which means Century Link and I are only sometimes “connected”.
XX.XX.XXX.XX is listed on the Policy Block List (PBL)
Outbound Email Policy of Time Warner Cable/Road Runner for this IP range:
It is the policy of Time Warner Cable/Road Runner to share with other entities lists of our dynamic IP address space. While Time Warner Cable/Road Runner does not currently forbid customers from sending out mail directly from such space, it recognizes that others may wish to refuse mail from such space, and so Time Warner Cable/Road Runner makes that space known to others to facilitate their enforcement of their policies. Customers finding their mail refused by others due to a PBL listing should send their outbound mail through the outbound mail server designated for them; see http://help.rr.com/HMSFaqs/e_emailserveraddys.aspx for more information on the servers’ names.
and then following through I get
THE PBL IS NOT A BLACKLIST. You are not blacklisted for spamming or for anything you have done.
TELL THAT TO THE SPAM COPS AND MEDIA AND GOVERNMENT IT UNITS-
The PBL is simply a list of ALL of the world’s end-user broadband IP space, i.e: IP space normally assigned to broadband/ADSL customers. It is perfectly normal for dynamic IP addresses (DSL, DHCP, cable, dialup) to be listed on the PBL. In fact all IP addresses in the world which are not designated mail server machines *should be* on the PBL.
The PBL does not prevent you sending email unless your email program is not authenticating properly when it connects to your ISP or company’s mail server. This can happen if you have forgotten to turn on ‘Authentication’ in your ‘outgoing mail’ account settings, or if the username/password your email program is giving to your outgoing mail server is wrong.
If you are using a normal email program, such as Outlook, Entourage, Thunderbird, Apple Mail, and you are being blocked by a Spamhaus PBL listing when you try to send email, the reason is simply that YOU NEED TO TURN ON ‘SMTP AUTHENTICATION’ in your email program’s account settings. See: How do I turn on SMTP Authentication?
Like a dutiful little –non computer savvy IT illiterate– I did what was requested . I would check it out to see whether it worked and I I have cleaned up my IP – but quite honestly is it worth it???? – maybe tomorrow I will clear my IP in the court of IT-
In the meantime , you call me I won’t be emailing you 🙂 with my dirty IP showing. Oh the shame of it all– what was it my mother said about always having clean knickers does that equate to Ip ‘s now in this cyber world?
Entry filed under: a Cow -elle opinion, Corporate responsibility, hell is other people, notorious opponents of exactitude, tongue in cheek. Tags: Blocked Ip, Computers, internet, ip address space, technology, Time Warner Cable, time warner cable road runner, trite and tripe, waste not want not.