The Gatekeepers- Keeping us out!!!! Part One

February 21, 2018 at 4:36 pm Leave a comment

They  come in all shapes sizes – they  populate the corners of the earth- the nameless , cubicle dwelling ,tickers of boxes. They  are supposed to  make life easier . They control our life and happiness, quietly  making decisions  as to  our finances, healthcare, bill paying,  pensions , entertainment , water,  fuel , travel ( airlines , ships, ferries  and trains) . Try to name one thing in our lives today that doesn’t go  through the faceless gatekeepers.

We trust them to  be there for us, especially  when the gatekeepers work for government agencies, federal, state, local or for the crown, or republics. You  see we  the people  are the employers of the gatekeepers. This is something  many  of them seems to  forget .

Due to   an  upsurge of people getting annoyed with  said gatekeepers – probably  because by  the time  we the consumer/ client  have already  had a stressful day with others of their kind- we are warned with  signs etc our annoyance won’t be tolerated  and we can be thrown off planes, https://clark.com/travel/7-reasons-you-can-get-kicked-off-a-flight/

and in the case of  Condor– a ferry  service  in the UK

https://www.bailiwickexpress.com/jsy/news/condor-react-after-threats-and-abuse-staff/?t=i#.Wo2AbUmosc8

” The ferry company – beset by problems since it launched its new £50 million Condor Liberation vessel on the Jersey-UK route last May – is putting up posters to remind passengers that abusive behaviour will not be tolerated.

And they say that some passengers have threatened to go to the media with their complaints if unreasonable demands aren’t met. Condor say that means they are now questioning whether much of the criticism they have faced is legitimate or not.

However it seems Condor is less than perfect in and of itself, which  may  explain customer’s irritation and irritable behavior-

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It wouldn’t be fair for me to  pick on poor old Condor they  are just the tip  of the iceberg  when it now comes to  “be nice!! no matter the provocation  OR ELSE! customer service

https://thatwoman.wordpress.com/2008/11/17/buyer-beware-europe-plane-train-boats-autos-hotels/

https://thatwoman.wordpress.com/2008/07/16/trains-and-boats-and-planes/

TEN YEARS AGO I WARNED AND POINTED UP  THE – THEY  HAVE YOU  WHERE THEY  WANT YOU  GATEKEEPERS

https://thatwoman.wordpress.com/2008/10/19/where-do-i-begin-and-how-to-restart/

But above all “don’t complain, don’t moan and don’t get angry” I have learned that the “muppets” have power the power to decide whether you fly or not….

If you’ve ever wanted to end a complaint letter — or phone call, for that matter — with the words “I’LL NEVER FLY YOUR AIRLINE AGAIN!” or “I’LL SEE YOU IN COURT!” then let me offer a little advice. Don’t. Threats won’t just guarantee your failure. You could also end up on a company’s blacklist (oh yes, they have them)

French  side of the Euro StarWas it my  fault there was a fire in the tunnel  days previously- was it my  fault they  messed around with  our tickets, tried to  separate a pregnant daughter  , mother and father, and then put them on a train with  the incorrect destination for two  of them. When we tried to  explain in “English” we were met with   the “language stall” and finally  when I had worked out what the  “employee was saying” ( high school French) we were then being denied from boarding any  train PROBABLY  BECAUSE THEY  THOUGHT I  WAS A PUSHY  AMERICAN .  All trains were suddenly  full!!! WE WERE TOLD TO  LEAVE THE STATION!!!

However , my  beautiful daughter then had to turn on the charm ,  do  the sympathy  and blue eyes ploy  give the “gatekeeper his due reverence”  and got us on the train , which  was going to  our proper destination  and was 3/4 EMPTY!!!

You  learn to  shut up because  we have learned not to  put our hands in the fire or  upset the gatekeepers because the new power of claiming  they  feel threatened or loosely  interpret the term verbal abuse- without benefit of any  advocate for you  the client/customer/ citizen  , or the I am not paid to  deal with  irate people’s attitude- errrrr yes you  are!!!!!if you  are in the gatekeeper customer service industry.

You  are  held in the gatekeepers  grip- locally  I have been through the hell of the gatekeepers of government – I  am sure I  am on their black list

as one  Ms. Rosario of a local federal office stated to  me – she wasn’t prepared to  listen  to  my  situation- probably  because they  were

“short-staffed and she knew better than I the protocol  

I  say  that because that is how the conversation started – “we are very  short-staffed today  so  I  want to  get this done.….and her closing statement to  me that day Dec 18th 2017 AFTER I  had to  wait 5 weeks for the phone call….

” I will not deal with  you “

HMMMMMMMM   well SHE WAS RIGHT!!! she wasn’t dealing with  ME- NO! she was responding to the person who  was scared to  make waves incase the punishment for my  actions would be taken out on a 99-year-old lady

However , I  decided at three o’clock in the morning to  Hell with  it  they  would now deal with  ME!!

The ME that writes,  the me that gets on a soap box, the me that is nearing her sell by  date and has hit bottom emotionally, the me of the big mouth……… the ME that by  her attitude of “I will not deal with  you” – denied  ME and the 99-year-old  “due process and the right to  appeal”…. That is the ME to  be dealt with…

One of the main problems – whether it is paying your water bill ( locally) this has become a trip up  the River of Irate , getting cable TV or getting answers  from any  of the gatekeepers is – they  are presumably  DEAF!

They  are the “pseudo listeners” – they  have their “protocol of which  boxes need to  be ticked ” and that is it end of story- the computer says…….. and nothing you  can do  will make them stray  from that course and think out of the “computer box”.

And there is more to  come …………………

Free Speech by Chris Ritchey

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Entry filed under: a Cow -elle opinion, Corporate responsibility, notorious opponents of exactitude, personal opinion. Tags: , , .

Gonna Party like you’re 99 – !!!!! “Game of Loans” Clear as Mud- CDBG funds Lorain

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